Track Your Order
Once your artwork ships, you'll receive an email containing a tracking number and a direct link to the carrier's website.
Before you track
Please remember that Seegart artworks are hand-painted to order. The production window is typically 1–2 weeks before your tracking number is even generated. It is normal for your order to show as "processing" for the first week or so — your artist is painting, and we'll send you preview photos before the piece ships.
How to track
- Find the tracking number in your shipping confirmation email (subject starts with "Your Seegart order has shipped").
- Click the link, or copy the number into the carrier's tracking page:
- DHL: https://www.dhl.com/en/express/tracking.html
- FedEx: https://www.fedex.com/apps/fedextrack/
- UPS: https://www.ups.com/tracking/
- You can also paste the tracking number into a universal tracker such as 17TRACK (https://www.17track.net) or AfterShip.
If you can't find your tracking number
Check your spam or promotions folder for an email from seegart.com. If it's been more than 4 business days after the 2-week production window and you still have no tracking email, contact us at customer-service@seegart.com with your order number and the email you used at checkout.
Delivery notes
- Artwork deliveries are signed on arrival. Please make sure someone is at the delivery address, or arrange pickup at the carrier's depot.
- Delivery estimates are not guaranteed. Customs clearance, weather, and carrier delays are outside our control, but we chase them up on your behalf.
- Once tracking shows "delivered," please inspect the package immediately. If anything is wrong, contact us within 48 hours.